Operations Coordinator & Customer Service Officer 389

Dragon Prep Academy

Operations Coordinator & Customer Service Officer

Responsibilities:

  • Provide premium customer service and operations support including customer greetings, enquiries, and related follow-up action
  • Plan and coordinate schedules, classes, and meetings
  • Proctor mock examinations
  • Build relationships with customers and provide course information
  • Manage database relating to students and courses
  • Handle office administration such as order office supplies and arrange courier services
  • Assist with the day-to-day operations of the center
  • Provide support to the Center Manager

Qualifications:

  • Bachelor’s degree, with 1-2 years working experience in customer service or a related field
  • Outstanding fresh graduates will also be considered (training will be provided)
  • Proficient in spoken and written English, Cantonese, and Putonghua
  • Proactive and cheerful team player with a positive attitude
  • Strong sense of responsibility and attention to detail
  • Good communication, interpersonal, listening, and customer service skills
  • Computer literacy in MS Office including Excel, Word, Powerpoint, and English & Chinese typing skills are essential; knowledge of design software and technologies (such as Illustrator, Photoshop, Canva) is a plus
  • Experience in international education and/or overseas education experience preferred
  • Willing to work 5days per week including Saturday
  • Flexibility in adjusting hours is required when there is an operational need to do so

Interested parties please click “Apply Now” or send full resume, expected salary, and date of availability to abby@thedragonprep.com.

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  • 總刊登職缺數量 2 份
  • 電話 55978850
  • 地區 銅鑼灣
  • 地址 Lee Garden 6, 111 Leighton Road, Causeway Bay.
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