Student Service Officer (5 days per week) 708

Responsibilities:

– Provide premium customer service experience and operations including customer greetings, enquiries, walk-ins, and related follow-up action

– Actively promote company’s services and products to perspective customers

– Build relationships with customers and provide consistent and reliable advice and course information

– Manage database relating to students and courses 

– Provide administrative support to managers 

– Ensure that front desk duties and other administrative tasks are completed

– Perform administrative tasks including but not limited to organize and produce invoices, receipts, reports, and other relevant statistical records; handle of expenses claims and petty cash; handle tuition fees due and monitor attendance

– Handle office administration such as office supplies inventory maintenance, place and follow up orders on supplies, and arrangements for courier service

Requirements:

– DSE or above with at least 2 years working experience, preferably in education, hospitality or customer service.  For those with more experience, may consider as Senior Student Service Officer

– Enjoy working with children and toddlers

– Proactive and cheerful team-player with a positive attitude

– Able to multi-task and work under pressure

– Good communication, interpersonal and customer service skills

– Strong in customer focus to provide and uphold excellent customer service for all stakeholders

– Proficient in spoken English, Cantonese and Putonghua

– Computer literacy in MS Office including excel, word, PowerPoint and English and Chinese typing skills are essential

– Willing to work any 5 days between Monday and Sunday, as well as occasionally on campus event days

Successful applicant will be required to apply Sexual Conviction Record Check (SCRC) prior employment.

Interested parties please send curriculum vitae with full career details, salary history, availability and expected salary to Human Resources Departmen

 

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  • 電話 67736025
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  • 地址 灣仔夏慤大廈學前發展中心/尖沙咀K11 MUSEA學前發展中心
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